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Levin Furniture Complaint - Levin Protection Plan
Levin Furniture Complaint

Levin Furniture Complaint


Levin Protection Plan

Bought end tables & sofa table which are wood with a slate insert. The slate covers about 90% of the top. Bought added protection insurance at Levin. I called to say there are gaps between the wood and slate, so if something would spill it would get between the gaps and ruin wood. I could not believe the response from their Customer Service!
I was told only the wood is covered...so I guess we only have insurance on half of our tables!
Funny.......we were never told we would only have to pay 1/2 the cost of the Protection Plan. We were told by the saleswoman it covered spills, nicks, etc. I guess if something is spilled on the slate, rolls between the gaps and onto the wood I should not try to clean it up. Maybe then the repair crew can fix the current gaps when they fix or replace the wood! And I always thought prevention was the best way to go!

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