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Levin Furniture Complaint - Damaged Mattresses and mismatched box springs
Levin Furniture Complaint

Levin Furniture Complaint


Damaged Mattresses and mismatched box springs

Purchased mattress and box springs on 11-30-2016. Was promised delivery on 12-08-2016. Delivered damaged mattress and mismatched box springs. Was re-ordered and promised delivery on 12-15-2016. Delivery was made with mismatched box springs AGAIN. The delivery time was suppose to be 2:30--4:30. After repeated calls between , the delivery did not show up until 9:15 pm. The delivery man called at 8:30 pm and told me that I WOULD HAVE TO RE-SCHEDULE BECAUSE HE WAS NOT GOING TO WORK 16 HRS. I told him someone from corporate had said that the delivery would be made. He was very RUDE and NASTY. I refused any delivery. PERIOD. The sales was PAID IN FULL when purchased. Will never do business with this company and will advise others of the horrible experience. The salesman as well as delivery employees need more training. Such poor mismanagement.

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